The Five Reasons Why People Won’t Believe You Are Mentally Ill

1) They Can’t See It

Look one way feel another

It is very easy to empathise with someone with a physical illness or injury. Mainly because it is visible. For physical conditions, it is often hard not to notice the signs or symptoms that come with the condition. You can see the arm cast, the wheelchair or glasses. The person’s gait may be restricted, or a part of their body may be damaged in some capacity.

But noticing it is only the first part of empathising. To truly empathise you have to be able to imagine what it is like to be that person. With physical conditions, it is a lot easier to put ourselves into their shoes, we have all suffered pain or damaged ourselves in the past and as such, it is easy to extrapolate the feelings of a sprained ankle to a broken bone, or even to an amputation.

Thus, when we see people with a physical condition, we are sympathetic to their cause, we can see how they are suffering and can make an estimated guess as to what they can and cannot do easily.

mental health ice-burg analogy

Mental illness is different, we can’t see into the person’s mind and thus struggle to notice that there even is a problem in the first place. There are no visible signs of anxiety or depression. Unless they have been triggered by something, someone with PTSD will seem fine to an outside observer.

So although you may be feeling anxious or depressed, people may not notice the signs. Thus, other people may never realise that you are struggling in any particular moment. Because just by looking at you, you seem fine. Humans use their sight as the primary method of information gathering, so at a glance, it is often impossible to see the signs of mental affliction, particularly because…

2) We Hide The Symptoms

Due to stigma, lack of understanding, and general embarrassment, often we will do our upmost to hide our symptoms. In general, most people just want to get by with their day to day activities and not focus on their conditions (mental or physical), so we will do what we can to not draw attention to our conditions.

We will take the necessary steps to ensure that we seem (and are) fine.

If for example, you are anxious or triggered by elevators, you may prefer to take the stairs, or make sure to live and work on the bottom floor. You might allocate extra time prior to a social event if you know that your condition demands it. You may even turn down offers for particular events or activities if you know it will be an issue to attend.

Personally, I sometimes get overwhelmed in social situations due to the sheer volume of people present. In the past, I have ignored this build up and subsequently suffered an anxiety attack. Now I make allowances for this and make sure to excuse myself for a time, until I feel okay again. I am intentionally hiding the symptoms of my anxiety.

Everyone has mental health issues

We now have a situation where people with mental illnesses are doing their best to hide their symptoms and to appear fine. So, when we do share their inner state, or need allowances because of it, people around us are confused. Because in their mind, someone with a mental illness should be acting one way, but we don’t. We seem just as functional as most people.

Our attempts to hide and manage our mental illnesses has caused people to believe that we don’t have one. Thus, they may down play our claims, especially because…

3) Everyone Claims To Be Anxious Or Depressed

Conditions like anxiety, depression, OCD, dissociation and PTSD are all quite serious and have specific diagnostic criteria that need to be fulfilled to qualify. However, these conditions also have the problem of being generalised to everyday personality quirks or mood variations. People will claim that they are mentally afflicted, using those terms, when in fact they are merely having a bad day.

How often do you hear of people claiming to have OCD, when someone notices that they keep their desk or car neat and tidy? Or that they are anxious prior to going out to a party, or that they feel depressed in the morning? Some of these people will be legitimately suffering from those conditions, but many won’t be.

Those words have lost their clinical meaning, and are now being used as everyday vernacular. The result is a watering down of the meaning of those terms, to a point where everyone can claim to be mentally afflicted. Thus, when someone who is legitimately suffering from an anxiety disorder claims as such, people may not realise the severity of their claims. Instead they presume that they are using the word in the same fashion that everyone is using it. Thus, they may subsequently disregard or downplay these claims of anxiety, because they could (in their mind rightly) argue that everyone is anxious.

There is also the issue of using mental illness as perceived or actual attention seeking…

4) People Like To Seek Attention

Everyone likes to feel special and to be noticed. This attention can come from recognition and congratulations for accomplishments as well as in the form of sympathy for issues or ailments.

We get used to this dichotomy from the moment we enter school. Our teachers give us attention when we produce good work, but also when we scrape our knee. We observe that when a fellow classmate is crying or disruptive, the teacher spends time with them. We see how our parents treat us when we are sick.

We learn that when we do great things, or when bad things happen to us, we are showered with attention.

Thus, later on, when we are feeling depressed, slighted or anxious there is a real temptation to overplay those symptoms for sympathy. What’s the point of crying in sadness, if there is no one there to see it?

This process can lead to the perception in the general public that people with mental illnesses, particularly those who self-harm or are suicidal, are just doing it for attention. This perception is not completely wrong as there is a significant proportion of people that do overstate these issues and even invent them to get attention.

The problem is that these false positives have the impact of tarnishing the legitimate claims and cries for help of people who are truly suffering. Those with actual concerns may get lost in the noise of the crowd.

In addition, it is a smaller mental step to presume someone is ‘faking it’ for attention than being legitimately in need. Because if the person is faking it, the only action required is to ignore those problems or give some generic, non-comital advice. However, a lot more is required if somebody takes the steps to believe those claims.

5) People Don’t Know How They Can Help You

Mental illnesses are confusing both for the sufferers as well as those who are close to them. Symptoms often present on a spectrum, and the person’s ability to function can vary significantly from day to day.

There are strong emotions involved and often a lot of embarrassment. The causes of the condition may be unknown or too traumatic to share. Conditions often come co-morbid with other conditions, each presenting with a unique symptomology. Finally, the suffering is internal and often invisible to the outside observer.

Thus, when someone says that they are suffering from a mental illness, the person listening may have no idea how they can help them. Should they offer advice? Resources? Help? Or should they just listen? If they haven’t experienced the condition themselves, they may struggle to grasp its severity. They may be worried that whatever suggestion they offer could be taken as a form of offence.

mental health support signpost

This may cause them to either give the generic cliché advice that is so infuriating, or they will presume that the suffering caused by the mental illness is just a more extreme version of what they themselves have felt.  “Just relax! When I am anxious a warm bath always helps”.

Sometimes it is easier for people to ignore a difficult problem than to go through the arduous process of addressing it. This is particularly true when there is an emotional or relational gap in the between people. For example, a work collage does not have as much of a vested interest in understanding someone’s point of view, compared to their spouse. Subsequently they may not take as much time in attempting to understand the condition.

If you share your mental illness with someone, you are asking them to imagine a condition they can only read about and can’t experience. Really you are asking them to change the lens that they view the world by. To overlay upon their reality, one of your condition. They have to put that lens over every situation that they have ever lived through, every action both minor and major, every interpersonal interaction, as well as over their hopes and plans for the future.

This is no minor undertaking that you are asking of them. You are asking them to change perspectives and to see the world through someone else’s eyes, not an easy task to say the least. This is why, no matter how hard you try, it feels like people just don’t understand. They probably don’t. I would suggest that it is impossible to truly understand someone else, particularly the more divergent their experience is from your own.

So What Can Be Done?

With all that in mind, I feel like I should offer a solution to this problem. That can help to ensure that people will start to take your condition seriously and begin to give you the support and understanding that you need.

In my opinion, education is the best hope. So, share personal accounts, blog posts, books and videos that talk about your condition in a way that you feel best exemplifies what you are experiencing. Take this process slow and be ready to answer any questions. Although those questions may seem offensive at first, at least they are being asked and thus you are getting through.

The spoon theory by Christine Miserandino is an excellent starting point for any conversation about mental illness and should be read by everyone. It provides a simple to understand analogy of invisible illness, that can be used to explain why you can and can’t do certain things.

Stand up to stigma

For my part, I write this blog and podcast, talking about my experiences with mental illness, primarily anxiety, depression, dissociation and childhood trauma. This cumulated with releasing my first book ‘Under the Influence – Reclaiming my Childhood’ where I share my experiences growing up as the son of an addict, dealer, chronic hoarder and paranoid schizophrenic. Although my readership is small, I have found that by sharing my experiences, I am starting to help reduce the stigma and give people a realistic insight in to a variety of areas that are seldom discussed.

If you have the desire, potentially consider sharing your story as it may help to give a better understanding of your conditions to the world.

More broadly, don’t be afraid to open up and talk about your condition with people. Not just when you are suffering, but when you are in a good place mentally. That way you will be able to break some of the stereotypes and start a dialogue. This will potentially help you to ensure that you are supported the next time your condition flairs up again.

The stigma around mental illness will not disappear overnight, and there will always be people who will downplay your condition. However, the more we honestly talk about and share the truths of mental illness, the more society will begin to understand.

Zachary Phillips

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